Frequently Asked Questions

Everything you need to know about your SKINN journey.

Are SKINN products cruelty-free?

Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we maintain strict cruelty-free standards across our entire supply chain.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up essentials sooner.

What is your return policy?

We want you to love your skin. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund or exchange, even if they have been opened.

Are your products suitable for sensitive skin?

Most of our formulas are designed with all skin types in mind. However, we recommend checking the full ingredient list on the product page or performing a patch test before full application.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our global reach to bring SKINN to more countries soon.

How can I track my order?

Once your order ships, you will receive a confirmation email containing a tracking link. You can also track your status by logging into your account on our website.